ABout FLAIR

Our Objective

We are dedicated to delivering the highest standards for both our customers and our team. By maintaining a consistently high-quality service, we ensure timely delivery, adherence to specifications, and exceptional value. We achieve this by:
  • Actively listening to our customers and responding to their feedback
  • Continuously adapting to the evolving demands of our industry
  • Embracing and implementing relevant technological advancements
  • Encouraging every member of the Flair team to take ownership of their role, our company, and the customer experience

Our Team

At Flair, we are committed to the continuous development of our team through a structured programme of training, delivered both in-house and off-site. This ensures that all employees possess the skills and knowledge essential to building and sustaining a successful business.

We are proud to foster a fair and supportive working environment, where every team member is valued and encouraged to thrive.

Our team brings together a strong blend of seasoned professionals and emerging talent, combining experience with fresh perspectives. United by enthusiasm and a shared commitment, they are dedicated to delivering outstanding results for our customers.

 

Our Partners

We are frequently entrusted with managing complete projects on behalf of our customers. However, we recognise that we as a company cannot deliver a best in class service in every specialised area.

Therefore, to ensure we deliver the highest quality outcomes, we collaborate with a select network of trusted local partners whose capabilities complement our own. This enables us to provide comprehensive, end-to-end solutions that meet and exceed the exacting standards our customers expect.

Our strong relationship management and project coordination skills ensure a seamless experience, allowing our customers to benefit from the expertise of specialist providers while enjoying the simplicity of a single point of contact.

Our Story

Paul Hickton - Managing DirectorFlair is a family-owned and managed business, established in 1972. Financially stable and consistently growing for over 50 years, we have built our success on long-term, trusted partnerships with our clients. Our CEO, Paul Hickton, takes a personal interest in every project, recognising that each one reflects not only on the company, but also on him as an individual. Our clients value this accountability and know they can speak directly with Paul should they have any concerns.